Our terms and conditions
Completion of contract
The FIMA CB (Fincas Mallorca) acts merely as a mediator of temporary rental. The houses and apartments are rent without any other additional service. In case of a booking, the rental contract is closed between the owner of the property and the client. Thus, the following terms are only valid for our service of mediation.
The properties can only be used for private use and never for commercial purposes such as a photo or film shooting location, weddings or other events.
The houses and apartments can only be occupied with the number of persons previously agreed to and as shown in the booking confirmation. If the tenant intends to occupy the rental objects with more persons, Fincas Mallorca has to be informed before begin of the rental and explicitly consent this.
With the confirmation of the reservation, a down payment is due which has to be paid within 10 days and whose amount is defined on the booking confirmation. If not paid within this period, Fincas Mallorca can cancel the booking. The rest of the amount is payable not later than 4 (four) weeks before arrival, if no other agreements have been made.
Exemption from liability
Fincas Mallorca makes every effort to ensure the accuracy of the information published on our website. We cannot be held responsible for any errors, omissions or changes that may have occurred.
Fincas Mallorca does not accept responsibility of the accommodation featured on the site. If during the course of your stay you have any reason for complaint, you must contact the owner of the property or Fincas Mallorca in order to take the according action. If your booked house can not be used for any reason beyond our force like war, fire, water, loss od electricity, etc. we will try to find an appropiate substitute. However the liability will be limited to the amount already paid by the tennant.
Neither Fincas Mallorca nor the property owner will accept liability for any loss, theft or damage of your personal goods ocurred during your stay. We cannot be held responsable either for any kind of accidents and/or personal damage within the property and the plot.
If we have to cancel your booking
We reserve the right in any circumstances to cancel your holiday arrangements. In the unlikely event that we do have to cancel your booking, for whatever reason and/or due to circumstances beyond our control (such as property refurbishment, breakdown of essential services, supply of electricity/gas or building works on adjacent/nearby land), we will endeavour to offer you an alternative accommodation of a similar or higher standard, subject to availability. If the alternatives offered are not acceptable, please confirm this in writing and we will refund the cost of accommodation already paid, in full. Any other expenses are not subject to any refund by FIMA CB.
Possibility of mending
The tenant is obliged to control the property and its furnishing and equipment and inform the owner of the property or Fincas Mallorca about any damages within 24 hours in order to facilitate the possibility of mending or repair. Any complaints reported later than that cannot be considered.
The tenant has to take the maximum care of the house and its inventory and will be held liable for all damages caused by himself or his/her co-tenants. Al damages have to be reported inmediately to the property owner or Fincas Mallorca.
If you need to cancel a confirmed booking, cancellation fees may be payable to the supplier, depending on the period before the day of arrival the booking is cancelled: until 90 days before arrival 20%, from 90 to 60 days 30%, from 59 to 30 days 50%, from 29 to 7 days 80%, from 7 days before the day of arrival or on no show 100%. You are strongly recommended to take out personal travel insurance, at the time of booking, for all members of your party. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs.
These conditions are subject to law where the property is located.